Privacy Policy
1. Introduction
TPCommercialFinance Limited (Company No. 14537704), trading as Turning Point Capital ("TPCA", "we", "our", "us"), is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when you visit our website (tp.finance), use our Lender Intelligence platform, or engage with our advisory services. TPCommercialFinance Limited is the data controller responsible for personal data processed under this policy.
2. Information We Collect
We may collect the following categories of personal information:
Contact Details: Name, email address, telephone number, and business address when you enquire about our services or register for our platform.
Professional Information: Job title, company name, and professional background relevant to the advisory services we provide.
Technical Data: IP address, browser type, operating system, and browsing patterns when you use our website or Lender Intelligence platform.
Communications: Records of correspondence when you contact us via email, telephone, or through our website.
Guarantors and Security Providers: Where an individual provides a personal guarantee, indemnity or other security in connection with our engagements, we collect identification documents, address, signature, contact details, and any other information necessary to perform KYC, document the security, and enforce it if required.
3. How We Use Your Information
We use personal data to provide and improve our debt advisory and lender intelligence services, respond to enquiries, manage client relationships, comply with legal and regulatory obligations, and send relevant market insights and updates where you have opted in to receive them.
Where personal data has been provided in the context of a personal guarantee, indemnity or other security, we may also process it to administer, monitor and enforce that security, including by issuing demands, instructing solicitors, commencing court or insolvency proceedings, and sharing data with courts, process servers, enforcement agents and other parties involved in recovery.
4. Legal Basis for Processing
We process personal data on the basis of contractual necessity (to deliver our advisory services), legitimate interests (to improve our services and communicate with clients), consent (for marketing communications), and legal obligations (to comply with anti-money laundering and counter-terrorism financing requirements where applicable).
5. Data Sharing
We do not sell your personal data. We may share information with trusted third-party service providers who assist in operating our platform, professional advisers including solicitors, barristers, auditors and accountants, including for the purposes of debt recovery and enforcement, regulatory bodies where required by law, and potential lenders or counterparties where you have instructed or engaged us to source, arrange or advise on finance.
We may also share personal data with courts, tribunals, insolvency practitioners, process servers, enforcement officers and other parties in the context of legal proceedings or enforcement of contractual rights.
Advisory mandates. Where you instruct or engage us, whether in writing, by email or verbally, to source, arrange or advise on finance, you authorise us to approach lenders and other counterparties on your behalf and to share with them the personal and business information reasonably necessary for that purpose. We rely on the performance of our engagement with you, and our legitimate interests in delivering the services you have requested, as the basis for this processing.
6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our Lender Intelligence platform uses encryption and access controls to safeguard sensitive commercial information.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Advisory engagement records are retained for a minimum of six years following the completion of services. Where personal data has been provided in connection with a guarantee, indemnity or other security, we retain that data for as long as the security remains live or capable of enforcement, and for at least six years thereafter.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access your personal data, request correction of inaccurate data, request erasure of your data, object to or restrict processing, data portability, and withdraw consent at any time where processing is based on consent.
9. Cookies
Our website uses essential cookies to ensure functionality and analytics cookies to help us understand how visitors interact with our site. You can manage cookie preferences through your browser settings.
10. Contact Us
For any questions about this privacy policy or to exercise your data protection rights, please contact us at:
TPCommercialFinance Limited (trading as Turning Point Capital)
Email: info@tp.finance
London, United Kingdom